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Improve Operations

Managers Utilize the Compensation Database

By |2024-02-03T21:17:15-05:00January 31st, 2024|

The concept of pay equity affects all co-ops, no matter who their general manager (GM) is. The ability of our stores to attract, train, and retain quality candidates creates a rising tide for all co-ops, especially as Principle 6 mandates our collective cooperation. Columinate’s Compensation Database is a remarkably helpful tool that enables general managers and boards to understand how their compensation package compares to similar stores throughout the country.

Deli management, Part 3: Systems To Stay On Track In All Seasons

By |2024-01-24T18:09:36-05:00January 24th, 2024|

Timing is key to any recipe. Cook things too long and they burn. Wait too long to add an ingredient, and it may not cook all the way. Before you prepare to cook a new recipe, you give yourself ample time for the work of reading the recipe directions, cutting, chopping, and measuring ingredients. That way, when the beautiful chaos of cooking begins, you’re prepared for each step in the process.

Meet Molly Phipps: Putting Her Passions to Work

By |2024-01-03T15:44:41-05:00January 3rd, 2024|

Molly Phipps, welcomed to the Columinate consultant team in 2023, has centered her career around three key passions: food, people, and the natural environment. As a result, this warm and analytical cooperator’s resume exhibits an eye-catching variety of job titles, including evaluation and research associate, farmer’s market manager, board member, and lab manager. The breadth of Phipps’ experience and her leadership in planning/evaluating strategy are sure to generate a positive impact for co-ops in the grocery industry as well as for resident-owned communities in manufactured home parks.

A Healthy Deli, Part 2: Evaluating the food service department

By |2024-01-24T18:08:40-05:00December 17th, 2023|

Tomlin’s on-site evaluation of the deli department and the existing conditions helps to set a baseline for what is working and what systems need to be adjusted or created. Her experience both in kitchens and as a general manager (GM) herself gives her the ability to translate what she sees to what the GM needs to learn to see. “It can be small things that tell you big things. Is silverware stocked? If not, that means the deli (staff) hasn’t come out to refresh the salad bar in a while,” Tomlin explains.

Retail Grocery Trends Facing Leaders Right Now

By |2023-12-19T12:27:11-05:00December 2nd, 2023|

Heading into 2024, grocery retailers need to understand the trends they face in today's marketplace. Being a leader in an independent grocery store has always been difficult. Our business model itself is brutal, and the competitive landscape is fierce. Adding to the difficult business climate, the pandemic brought with it additional crises—many of which we are still navigating as business leaders—that intensified the pressure on independent grocers’ performance.

General Manager Support for Deli Departments

By |2024-01-23T17:37:55-05:00November 14th, 2023|

Columinate consultant Dana Tomlin specializes in supporting deli departments and making sure general managers have the knowledge and confidence to oversee successful programs and systems long-term. Learning the complexities, language, rhythms, and pitfalls within your deli can make a huge difference in performance and consistency. Deli departments need to put out product in abundance and quality that meets customer expectations across staffing changes, daily chaos, and product availability.

Columinate Learn: Applying Principle 5 in the Digital Divide

By |2023-11-08T15:35:16-05:00November 8th, 2023|

Ready for digital literacy Co-ops have a lot of teaching to do. To build a cooperative ecosystem with knowledgeable and invested stakeholders aware of what it is they have become a part of, it takes a lot of orienting, sharing, demonstrating, and educating. A cooperative can fail if it does not consistently apply Co-op Principle 5: Education, Training, and Information. Lack of strong education systems within a co-op culture can slowly erode its core.

Board Training Evolves: Enter CBLD Academy

By |2023-11-16T15:28:27-05:00October 31st, 2023|

This fall, consultants at Columinate will launch CBLD Academy, an on-demand learning loaded with revitalized and accessible content. Cooperators can expect three courses within the “Foundation Series” at the outset, with more courses planned to round out this base of co-op training. “It's a natural and a march towards progress in how we provide a framework for learning about the co-op business model,” said Leslie Watson, governance at Columinate.

Manager on Contract: A Fit for Co-ops and for Chris Morris

By |2023-10-27T15:18:37-04:00October 27th, 2023|

Chris Morris, manager on contract with Columinate, emanates traveling energy. Decades of experience with neighborhood grocery stores and a zest for adventure guides him to co-op communities in transition. Morris currently shares his operational expertise near the coastal waves of Ocean Beach in San Diego, California, as Interim Store Manager. With this engagement, he's supporting the co-op's general manager, Sarela Bonilla, to bridge leadership gaps, navigate the high-volume holiday season, and assist with some exciting store updates they’ve been working toward. Where his road may wind next is open for discussion, keeping energetic and optimistic Morris content.

Providing Management Leadership When Help Is Needed: Matt Hartz at People’s Food Co-op Rochester

By |2023-10-26T13:49:23-04:00October 26th, 2023|

As a long-time general manager, Matt Hartz felt the support and guidance of those who believed and invested in him. Mentorship and support of other leaders is often the unseen, but critical, work of the cooperative movement. We can run grocery stores and collect retail and owner-engagement experiences. But what underpins and perpetuates purpose-based organizations such as co-ops? A commitment to the professional development of those with whom we surround ourselves. Helping other cooperative leaders grow and develop truly makes Hartz thrive, and it is his key focus in his new role at Columinate.

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